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02-02-15

 
Omni Customer Service   (855) 855-1976

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Omni Water Filters - Authorized Distributor for Sta-Rite/Omni Industries

Warranty

 

Limited 5 Year Warranty

OMNIFILTER warrants to the original owner (under normal use): Water Filter Housings to be free from defects in material and/or workmanship for five (5) years from the date of purchase. Any replacement products furnished will be free from defects in material and/or workmanship for the remainder of the original warranty period. This warranty does not cover: (1) filter cartridges (2) damage due to lightning or other conditions beyond the control of OMNIFILTER (3) defects not reported within the above time period, (4) items manufactured by other companies, (5) problems arising from failure to comply with OMNIFILTER instructions, (6) problems and/or damage arising from acts of nature, abuse, misuse, negligence or accident by any party other than OMNIFILTER, (7) problems and/or damage resulting in whole or in part from alteration, modification, repair or attempted alteration, modification or repair by any party other than OMNIFILTER, (8) noncompliance with applicable codes/ordinances.

If a defect in workmanship and/or material in a product or part covered by the warranty should arise, OMNIFILTER, at its sole discretion, will repair or replace the defective product or part (OMNIFILTER may consider, in good faith, the customerís preference).

All claimed defective product must: (1) be authorized for return by OMNIFILTER with an RGA number (2) include proof of the purchase date of the product or part (3) be returned to OMNIFILTER prior to the expiration of the warranty date, at the customerís expense, shipment pre-paid, (4) be accompanied by a letter detailing the Model Number, Serial Number (if any), and a brief description of the problem.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OMNIFILTER DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO THE PRODUCTS, PARTS AND ANY ACCOMPANYING WRITTEN MATERIALS.

To the maximum extent permitted by applicable law, OMNIFILTER shall not be liable for any damages whatsoever (including, but not limited to, loss of time, inconvenience, expenses, labor or material charges incurred in connection with the removal or replacement of the Water Filter Housing, special, incidental, consequential, or indirect damages for personal injury, loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of or inability to use the defective products or parts, even if OMNIFILTER has been advised of the possibility of such damages.

OMNIFILTERís maximum liability under any provision of this Limited Warranty shall be limited to the amount actually paid for the Water Filter Housing.

NOTE: Because some states do not allow the exclusion or limitation of incidental or consequential damages, the above limitations or exclusions may not apply.

THIS WARRANTY GRANTS SPECIFIC LEGAL RIGHTS, AND OTHER RIGHTS MAY APPLY. SUCH RIGHTS VARY FROM STATE TO STATE.

For servicing under this warranty, return any defective part to YOUR DEALER within the five-year period referred to above.

SEE BELOW INDIVIDUAL WARRANTY AS IT PERTAINS TO YOUR OMNIFILTER PRODUCT.

 

 

 

Monday - Friday:   8:00 AM to 6:00 PM (Mountain Time)                                     

Saturday & Sunday:  Your message will be returned promptly the next
                                         business day!

Holidays: Messages will be returned as soon as possible on the next
                   business day.


E-mail:   info@omnifilters.com

Omni Water Filters

 

Orders may be taken 24 hours a day
SECURE SERVER ORDERING

 

 

Please note there will be a 24-48 hour processing time, and then your product will be shipped as selected.
NOTE: We do not guarantee any shipping arrival times or dates. Your order will be sent as selected, but there is no guarantee for date of arrival. (Next day air does not mean you will receive your order tomorrow. It means your order will be shipped via "next day air" after processing.) Please call us if you need assistance.

Payment

For quickest delivery we accept Visa, MasterCard, Discover and American Express credit cards.  Shipment for orders paid by check will be delayed until check clears, typically within 7-10 days.

 

If you did not purchase your filter from this site and want to return it, please contact the site, dealer or store from which you purchased the filter for return policy and authorization.

If you purchased your filter from this site and need return information, please see our Return Policy page.    Subrogation, Insurance and Damage Claims

 

          

      

      

      

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We are an Authorized Distributor for Sta-Rite / Pentair / OmniFilter Industries

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Because of the productís limited service life and to prevent costly repairs or possible water damage, we strongly recommend that the bottom of all plastic housings be replaced every ten years. If the bottom of your housing has been in use for longer than this period, it should be replaced immediately. Date the bottom of any new or replacement housing to indicate the next recommended replacement date.

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